About us
Know the storefront
A structured guide to the store identity and customer experience.
Store operator
Helinox is an online store operated by helinus. The official storefront is helinus.shop.
Shopping information
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Current catalog
Browse The current edit, Replacement Parts, Gear, Chairs. Product descriptions, prices and availability are displayed on the relevant product pages.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Contact information
| Store | Helinox |
|---|---|
| Legal operator | helinus |
| Business address | 711 Virginia St, Berkeley, California, 94710, United States |
| support@helinus.shop | |
| Phone | 210-869-4496 |
| Support hours | Contact support for current availability. |